Upon arrival at the destination, clients are greeted by their Host Country Manager at the airport. The Host Country Manager will remain with the client throughout their entire medical journey. They act as a 24-hour a day concierge service and are present at the initial examination(s), during the actual procedure, thru the post-procedure recuperation period, and also available to assist with tourist activities. For safety and to ease communication within the host country, our HCMs are bilingual and are able to assist clients with any questions and concerns during their journey, from greeting them at the airport, providing them with a cell phone during their medical journey, arranging private transportation to the hotel, checking them in at their hotel, transporting them to all medical visits and surgeries, offering any interpretation assistance that is needed, and assuring that the client is comfortable at all times. When not with the client, HCMs are always available via cell phone or a 24-hour contact number, should they be needed during the night or during tourist activities, etc. They are experts on local culture and customs, and are able to provide information about local restaurants, shopping and spa facilities. At the end of the journey, HCMs provide baggage assistance at the airport and make certain that the client safely boards the plane. When it is necessary, HCMs can also arrange for medical assistance at the airport.

• Case Manager Assistance – Get on-demand assistance with a seasoned project manager to help you attain all of the information needed to participate in a successful medical journey.
• Host Country Manager Assistance – Take advantage of your personal concierge who will assist you with all local arrangements and personal desires.
• All-inclusive Quotation – Receive a comprehensive pricing proposal that includes hospital information, doctor bios, air fare and hotel accommodations.
• Air Travel Arrangements – Take advantage of our experience doing business with air lines, resulting in competitive pricing and VIP treatment.
• Hotel Arrangements – Enjoy accommodations at the finest hotels located within our host countries. Our experienced travel professionals have the knowledge in dealing with hotel professionals around the globe.
• Pre-Operative Consultation – Meet with your surgeon abroad prior to your medical procedure for a full medical and pre-surgery consultation.
• Medical Questionnaire – Our required medical questionnaire contains detailed information regarding your medical history. This form will be sent to your surgeon and will help to determine your qualifications for the procedure you seek.
• Comprehensive Itinerary – You will receive a detailed itinerary that includes all of your activities on an hourly basis (surgical appointments, follow-up services, various activities, and much more).
• Recuperation Offerings – Based on your medical procedure and recovery status, we can offer a variety of options to recuperate in peace or take advantage of your surroundings by visiting local attractions and participating in activities.
• Passport/Visa Assistance – Your Med Journeys team will assist you in retrieving all of the necessary travel documents, including visas and passports required within the host country.
• Digital Transcriptions – In order to ensure confidentiality, we can send your medical transcripts to the selected destination/hospital using a digital copy of your information without harming the originals. Our network of hospitals abroad also have dedicated rooms focusing on this state-of-the-art breakthrough in the medical community.
• Financing – We will gladly direct you to one of our affiliates in this field.
• Travel Insurance – We will gladly direct you to one of our affiliates in this field.
• Cell Phones – Once you arrive in your host country, you will be greeted by your HCM at the airport and will be given a cell phone so that you can communicate with your family and friends.